Privacy & Data Protection Policy

Effective 30th July 2026

Privacy & Data & Protection Policy

Universal Learning Connections Pte. Ltd. — Effective Date: 30th July 2026

Universal Learning Connections Pte. Ltd. (“ULC”, “we”, “our”, “us”) is committed to protecting the personal data and privacy of our students, parents, guardians, and website visitors. This combined Privacy & Data Protection Policy explains how we collect, use, disclose, store, and safeguard personal information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using our website (ulctutoring.sg) or providing personal data to us, you agree to the practices described in this Policy.

1. Personal Data We Collect

We collect personal data only for purposes directly related to our educational services.

Information Provided by Parents/Guardians
  • Child’s full name
  • Child’s date of birth
  • Parent/guardian name(s)
  • Parent/guardian contact details
  • Payment information for service bookings

We do not collect personal data directly from children.

Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and usage patterns
  • Cookies and similar tracking technologies

Users cannot create accounts at this stage.

2. Purpose of Data Collection

We collect and use personal data for the following purposes:

  • Student enrolment and learning support
  • Communication with parents and guardians
  • Scheduling, billing, and payment processing
  • Website functionality and improvement
  • Safety, administrative, and operational requirements
  • Compliance with legal obligations

We collect only what is reasonably necessary for these purposes.

3. Consent

By providing personal data to ULC, parents/guardians consent to its use for the purposes stated in this Policy.

You may withdraw consent at any time by contacting us. Withdrawal may affect our ability to provide services and is subject to legal or operational requirements.

4. Use of Third-Party Service Providers

To operate our website and services, we work with trusted third-party providers:

  • Brevo — email communications
  • AWS (Amazon Web Services) — hosting and infrastructure
  • GoDaddy — domain and email services

These providers may process data according to their own privacy policies. We ensure they meet industry-standard security requirements.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Enhance user experience

You may disable cookies in your browser settings, though some features may not function fully.

6. Disclosure of Personal Data

We do not sell or rent personal data.

We may disclose personal data:

  • To service providers listed above
  • When required by Singapore law or regulatory authorities
  • To protect the safety and security of our students, staff, and systems

7. Protection of Personal Data

We implement reasonable administrative, physical, and technical safeguards to protect personal data from:

  • Loss
  • Misuse
  • Unauthorised access
  • Disclosure

While we strive to secure all data, no method of online transmission is completely risk-free.

8. Access, Correction, and Withdrawal Rights (PDPA)

Under the PDPA, parents/guardians may request:

  • Access to personal data we hold
  • Correction of inaccurate or incomplete data
  • Withdrawal of consent for data use

Requests may be subject to verification and legal requirements.

9. Retention of Personal Data

We retain personal data only for as long as necessary to:

  • Fulfil the purposes stated in this Policy
  • Meet legal, regulatory, or operational requirements

Data is securely deleted when no longer required.

10. Overseas Transfers

If personal data is transferred or stored outside Singapore (e.g., AWS servers), we ensure that comparable protection standards are applied in accordance with PDPA requirements.

11. Children’s Privacy

ULC provides services to children aged 5 to 14. All personal data about children is collected only from parents or legal guardians. We do not knowingly collect information directly from children through the website.

12. Updates to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For questions, PDPA enquiries, access requests, or corrections, please contact:

Universal Learning Connections Pte. Ltd.
Email: rsingh@ulctutoring.sg
Address: 5 Ridgewood Close, Unit 1-G6, Singapore 276696